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Privact Policy

This is the web site of DesignxJD

Address: **** Hametown rd. Norton, OH 44203

Contact email jdumire (at) live.com.

For each visitor to our Web page, our Web server automatically recognizes the IP address. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address), including all pertinent information on our online order form. The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, and may be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. If you supply us with your telephone numbers on-line you will only receive contact from us with information you have requested or regarding orders you have placed on-line. Upon request we provide site visitors with access to a description of information that we maintain about them. Visitors can request this information by e-mail us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information. Upon request we offer visitors the ability to have inaccuracies corrected in contact information and financial information. Consumers can have this information corrected or permanently deleted by sending us an e-mail at the above address.

 

 

Use Of Cookies

We use cookies to record session information. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Shipping Agreement

If you order prints that fit within multiple shipping tiers, you will only be billed the price of the shipping on the largest print ordered. Flat rate shipping good for the Contiguous U.S. only. Flat rate shipping prices are good for Fed Ex Ground services only. APO addresses not included. Expedited shipping is available for additional cost. Standard shipping prices do not apply for shipments to Hawaii and Alaska. Shipping costs to these states will be calculated (based on size and quantities) after the order has been placed.

Refund Policy

If you receive any products and they are damaged – We would need you to take a photo of the damaged product or damaged packaging and email to jdumire (at) live.com. From there we will get in touch with you and correct this for you right away.

Customer satisfaction is top priority at DesignxJD. In all cases we will try to ensure that all customers receive excellent customer service. In some instances, it may be necessary for DesignxJD to replace or refund damaged products. Below are general guidelines that we follow in servicing our customers.

Notice of damaged merchandise must be submitted to DesignxJD in writing via email within 72 hours upon documented delivery date by the shipping courier. Damaged prints need to be returned to DesignxJD for inspection before refunds or replacements can be submitted. In some instances, DesignxJD may waive this requirement upon discretion. Upon contacting DesignxJD, further details on replacement procedures will be provided.† Please save all packing material, as it will be required by Fed Ex to inspect to determine if the package was damaged by them in shipping.

DesignxJD is not responsible for damage to prints after they have been delivered and caused by a third party. Damaged items that occur prior to or as a result of shipping and handling can be replaced for free once they are returned to DesignxJD.† Please email us images of the damaged prints if you can.† That can speed up replacement.

Conditions that are not acceptable reasons for replacement or refund include but is not limited to differences in color tones or hues than expected, smudging or scratches that occur due to handling, direct exposure to the elements such as heat and moisture, sizing discrepancies due to the 1/2″ allowance we require, or late deliveries. Please handle your prints carefully. We cannot replace a print that is damaged from mishandling after you receive it.

Disclaimer

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above address.